Privacy Policy

Effective Date: [1st Jan 2025]

This Privacy Policy explains how Rain Studio Pte Ltd（雨书房） (“we,” “our,” or “us”) collects, uses, and discloses your personal data. By accessing our website or using our services, you consent to the practices described in this policy.

This Privacy Policy is effective as of 1 Jan 2025.

1. Website

www.rainstudio.com.sg

2. Collection, Use, and Disclosure of Personal Data

We are committed to safeguarding your personal data in compliance with the Personal Data Protection Act 2012 (PDPA) of Singapore. This Privacy Policy outlines:

• 2.1 What personal data do we collect

• 2.2 Why and how we use personal data

• 2.3 With whom we share the personal data

• 2.4 Your rights relating to personal data

• 2.5 How to contact us

2.1 What Personal Data Do We Collect?

We may collect the following categories of personal data:

• Your name, email address, phone number, etc.

• Device information, including IP address, browser type, and language preferences

• Information uploaded by you, such as through forms, surveys, or third-party integrations (e.g., Google Sheets, API connections)

When you visit our website, we may also collect device data and browsing activity, such as the type of browser used, geographic data, and your interaction with the website.

2.2 Why and How Do We Use Personal Data?

Your personal data is used for purposes including:

• Providing and improving the services you request

• Facilitating account creation and managing user profiles

• Operating and enhancing our systems, products, and services

• Customizing and improving your experience with our offerings

• Sending service-related communications, such as password updates, security notifications, and billing statements

• Offering updates on promotions, events, and new services (with your consent)

• Conducting data analytics for improving business processes and key performance indicators (KPIs)

Personal data uploaded through third-party integrations may also be processed to generate relevant KPIs or insights.

2.3 With Whom Do We Share Personal Data?

We may disclose your personal data to:

Authorized service providers who assist with operations, such as payment processing, IT systems, and customer support.

Regulatory authorities or law enforcement agencies, as required by law.

Business partners who collaborate with us in providing services or joint promotions (with your consent).

Other parties authorized by you to receive your data.

When working with service providers or partners, we ensure they are obligated to maintain confidentiality and comply with relevant privacy standards.

2.4 Your Rights Relating to Personal Data

2.4.1 Access You have the right to request access to the personal data we hold about you. Requests may be subject to a reasonable fee, which we will inform you of before processing.

2.4.2 Correction You may request corrections to inaccuracies in your personal data.

2.4.3 Withdrawal of Consent You may withdraw consent for us to collect, use, or disclose your personal data by submitting a written request. While we will process your request promptly, please note that withdrawal of consent may impact our ability to provide certain services.

2.4.4 Automated Profiling We use anonymized data for automated profiling and analytics.

For assistance, please contact our Data Protection Officer using the details in Section 2.5.

2.5 How to Contact Us

You may reach out to our Data Protection Officer (DPO) for any queries or requests:

Email: contact@rainstudio.com.sg Address: Rain Studio Pte Ltd, 20 Cecil Street, #05-03, PLUS, Singapore (049705)

3. Website Navigational Information

We use cookies, web beacons, and similar technologies to collect website usage data and enhance your online experience.

3.1 Cookies: Cookies help us understand your preferences and provide tailored content. You can manage cookie preferences through your browser settings.

3.2 Web Beacons: We may use web beacons to analyze website interactions or email engagement, such as tracking when you click on email links.

3.3 Flash Cookies: Local shared objects (flash cookies) may be used to personalize content based on your activity.

3.4 IP Addresses: We collect IP addresses for tracking and analytical purposes.

3.5 Third-Party Cookies: From time to time, we may work with third-party service providers to collect and analyze website usage data.

4. Public Forums and Testimonials

Public forums on our website, such as blogs or chat rooms, may be accessible to others. Please exercise caution when sharing personal data. Testimonials are posted only with your consent.

5. International Transfer of Personal Data

To support our operations, we may transfer personal data to other jurisdictions. All transfers are conducted in compliance with Singapore’s data protection laws.

6. Communication Preferences

You can manage your communication preferences by unsubscribing from marketing/event registration emails via the “unsubscribe” link or by contacting us directly. However, you cannot opt out of transactional emails related to account or service activities.

7. Security

We implement appropriate administrative, technical, and physical measures to protect your personal data against unauthorized access, loss, or misuse.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any significant changes will be posted on our website at least 30 days before taking effect.